ChatGPT and Claude are two prominent AI language models with distinct features, strengths, and applications. This guide outlines their key differences, strengths, and considerations to help users choose the most suitable model for their needs. This is an assessment based solely on our experience at the time of writing this piece. Large Language Models can have different results at different times but we find that the below is a good guide for how we use both models.
ChatGPT
| Feature | Availability |
|---|---|
| Desktop App | Yes |
| Access to the Internet | Yes |
| MultiModal | Yes |
| Share Chats | Yes |
| Choice of Models | Yes |
| Different Writing Styles | *Yes |
*Turn on or off one tailored writing style
- Content Creation
- Excels at generating high-quality content for blogs, social media posts, and product descriptions.
- Provides creative writing assistance, including brainstorming and developing narratives.
- Multilingual Support
- Supports translation and communication in multiple languages.
- Widely used by companies like Spotify (over 60 languages) and Duolingo (over 30 languages).
- Customer Service
- Offers multilingual, personalized, and efficient complaint resolution services.
- Coding Assistance
- Assists in code generation, debugging, and explaining complex code.
- Advanced Features
- DALL-E integration for image generation.
- Internet access for up-to-date information.
- Custom GPTs and a marketplace for specialized tasks.
- Canvas tools that works as an AI text editor
- Searching chats
- Projects, which allows you to focus the model on one task while keeping documents and chats organized for said task.
- Tasks, which allows you to request specific tasks/actions on day/time where a requested output will be delivered to you.
Claude
| Feature | Availability |
|---|---|
| Desktop App | Yes |
| Access to the Internet | *No |
| MultiModal | Yes |
| Share Chats | Yes |
| Choice of Models | Yes |
| Different Writing Styles | Yes |
*Could have changed since this article was published
- Long-Form Content Analysis
- Handles lengthy documents effectively with a 200,000-token context window (approximately 150,000 words).
- Summarizes academic papers, interprets legal documents, and synthesizes business reports.
- Human Approach
- Excels at a more human approach to creative writing and follows writing style instructions very well.
- Has a more conversational style of responses which makes it a bit more fun/organic to work with.
- Ethical Reasoning
- Designed with a focus on ethics and safety, suitable for tasks requiring careful analysis of ethical dilemmas and policy implications.
- Mathematical and Scientific Tasks
- Excels in complex problem-solving and data analysis.
- Structured Output
- Delivers responses in specific formats, such as tables or reports.
- Coding Excellence
- Scores higher on coding benchmarks (92% on HumanEval vs. ChatGPT’s 90.2%), generating accurate and error-free code.
- Advanced Features
- Projects and collaborations on said projects
- Artifacts, allowing for parts of a thread to be broken out and referenced in another window with better formatting
- Create or choose from multiple writing styles
Strengths and Limitations
ChatGPT Strengths
- Versatile across a wide range of tasks.
- Extensive multilingual support.
- Unique integrations like DALL-E for image creation.
- Broad marketplace and customizable GPTs.
ChatGPT Limitations
- Smaller context window (128,000 tokens) compared to Claude.
- Potential for subtle biases in responses.
- Occasional inaccuracies in technical areas.
Claude Strengths
- Superior handling of long documents with a larger context window.
- Strong focus on ethical reasoning and cautious decision-making.
- Generates content with a more natural and human-like tone.
- More accurate in coding tasks and data analysis.
Claude Limitations
- Fewer specialized features and integrations compared to ChatGPT.
- Overly cautious approach can result in refusal to engage with certain topics.
- Subscription required for full access to advanced features.
Choosing the Right Model
Task Complexity
- Use ChatGPT for general-purpose tasks, creative writing, and customer service.
- Choose Claude for complex, nuanced tasks requiring deeper analysis.
Content Length
- ChatGPT is suitable for short to medium-length content.
- Claude is ideal for processing lengthy documents and generating detailed outputs.
Ethical Considerations
- For sensitive topics or tasks involving ethical reasoning, Claude is the better choice.
Feature Needs
- Opt for ChatGPT if you need image generation, real-time internet access, or customizable AI.
- Use Claude for its strong coding abilities and structured outputs.
Conclusion
Both ChatGPT and Claude offer powerful capabilities, and the choice between them depends on specific requirements. ChatGPT’s versatility and feature set make it suitable for diverse tasks, while Claude’s focus on natural interaction, ethics, and long-form analysis makes it a strong contender for specialized applications. By understanding their unique strengths, users can make informed decisions to enhance productivity and achieve their goals.
Note: We specifically did not highlight computer use for both ChatGPT or Claude as we feel that this feature is still performing at a sub-par level. We feel that a human can perform this task much better than AI so we would not recommend using it for business purposes.
